FAQs

At present liquor is not allowed to be purchased online but you can place order for Perfumes, cosmetics and confectionary and also make the payment online. We call this service “Pre-Order”, you can collect your products on the date of your International travel from our store at IGI Terminal 3. However this facility is available for select products which have the Pre-book icon.

Alternately, you could write to us at support@delhidutyfree.co.in with the following details.

Delhi Duty Free is located at the Terminal-3, IGI Airport New Delhi, India. You can buy from our shops only if you are travelling through this airport and holding a valid international flight boarding card and passport.
Unfortunately no. Indian customs regulations permit only international flight passengers to buy from the Duty Free shop.
We do not sell electronic items like TV, cameras, phones.
Yes, you can. For the convenience of our customers we offer the now very popular SHOP & COLLECT service wherein travelers can order their favorite duty free products from departures and can collect it later on their return to Delhi at arrivals. The facility offers passengers the convenience of shopping at ease without being hard pressed for time, benefit from the best limited period offers at departure, it reduces the hassle of carrying all these shopping around, no worrying about customs allowance at overseas airports and saves time on arrival.
We are operating 24x7 around the clock both at arrivals & departures, 365 days a year.