Delhi Duty Free refund guarantee means you can return the product to us from anywhere
in the world and get a refund if the product has a manufacturing defect. Please
ensure that you contact us within 21 days of purchase with proof of purchase (Sales
Confiscation of goods by security/customs authorities
If your duty free purchase has been confiscated by an overseas airport authority
due to the duty free purchase not given in a transparent sealed bag (LAGS bag) by
our sales staff, Delhi Duty Free is happy to furnish a refund as long as you contact
us within 21 days from the date of purchase.
Customs Allowances and LAGS
Kindly note we always urge customers and passengers to check their duty free customs
allowances at all their overseas transiting and destination airports.
Please ensure you are within the respective airports duty free allowances and LAGS
(liquids, Aerosil and Gels) norms. Delhi Duty Free refund guarantee does not
cover for loss of duty free purchases that have been confiscated by airport authorities
though they have been put in the LAGS bag
If you have any other queries regarding our products & services, we can be contacted
by email at firstname.lastname@example.org
or reached at +91 124 4959400 and we will
be happy to help.
Customer Support team is available from 9.00am to 5.00pm Monday to Friday (excluding Holidays)
Click here to claim your refund