CAN WE ORDER FROM DELHI DUTY FREE WEBSITE?
At present liquor is not allowed to be purchased online but you can place order for Perfumes, cosmetics and confectionary and also make the payment online. We call this service “Pre-Order”, you can collect your products on the date of your International travel from our store at IGI Terminal 3. However this facility is available for select products which have the Pre-book icon.
Alternately, you could write us at firstname.lastname@example.org with the following details.
HOW CAN I BUY FROM DELHI DUTY FREE?
Delhi Duty Free is located at the Terminal-3, IGI Airport New Delhi, India. You can buy from our shops only if you are travelling through this airport and holding a valid international flight boarding card and passport.
I AM TRAVELLING ON A DOMESTIC FLIGHT. CAN I BUY FROM DELHI DUTY FREE?
Unfortunately no. Indian customs regulations permit only international flight passengers to buy from the Duty Free shop.
As per Customs regulations, only passengers who have an international boarding pass and valid passport are eligible to shop duty free.
DO YOU SELL ELECTRONICS IN YOUR DUTY FREE SHOP?
We do not sell electronic items like TV, cameras, phones
CAN WE ORDER AT DEPARTURES AND PICK OUR PRODUCTS FROM ARRIVALS.
Yes, you can. For the convenience of our customers we offer the now very popular SHOP & COLLECT service wherein travelers can order their favorite duty free products from departures and can collect it later on their return to Delhi at arrivals. The facility offers passengers the convenience of shopping at ease without being hard pressed for time, benefit from the best limited period offers at departure, it reduces the hassle of carrying all these shopping around, no worrying about customs allowance at overseas airports and saves time on arrival.
WHAT ARE THE TIMING OF YOUR SHOPS- AT ARRIVALS & DEPARTURES?
We are operating 24x7 around the clock both at arrivals & departures, 365 days a year.
IF I DO NOT FIND THE PRODUCT AT WEBSITE , DOES THAT MEANS DELHI DUTY FREE DOES NOT STOCK THAT PRODUCT?
Delhi duty free sells wide range of Liquor, Confectionery, Perfume, Cosmetics, Watches, Tobacco & Fashion. But we only showcase just a part of it at the website. If you're unable to find the product you're looking for on searching on our website, please feel free to enquire at : email@example.com - about the product you wish to purchase.
This is our endeavor to encourage responsible display of information only to passengers travelling out of international airport. This is also due to certain applicable laws.
WHAT SHOULD I DO IF I NEED ANY ASSISTANCE ABOUT SHOPPING, PRICES, COUNTRY CUSTOM ALLOWANCE, REFUND OR EXCHANGE FOR FAULTY PRODUCT?
Please contact our support team at : support @ delhidutyfree.co.in ; we will be eager to assist you. Also for knowing about allowances you can visit: http://www.delhidutyfree.co.in/allowance
HOW MUCH IS SAVED AT DELHI DUTY FREE?
our savings can be anywhere between 20% - 160% or more, depending on the product, brand and any special promotions we offer. T&C Apply.